Supervisory Skills
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Dr. Tony Alessandra on Charisma
Personal magnetism, or charisma, is not mysterious. It is a set of skills and traits that can be learned and developed. More
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Leader Madness
This entertaining video demonstrates six ineffective leadership practices. The wrong choices are played out with engaging humor, encouraging us to take a fresh look at our own leadership methods. More
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- $79.95 to watch as a group
Leadership: What's Trust Got To Do With It?
What can leaders do to regain trust? This video provides realistic methods for rebuilding trust and reestablishing employee involvement. And without trust, leadership is not possible. More
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Managing Me
Do you lead with your gut?or your head? When problems arise a leader can choose to react with either impulse or reason. This video demonstrates how to best respond. More
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So Help Me - Supervisor Edition
How do supervisors affect customer service? Frontline service people directly impact customer satisfaction, but we don't often look at how much a supervisor's behavior influences the service a customer receives. More
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Taking the Lead - Calling the Shots
Calling the Shots considers the process of sound decision-making, one of the most critical and complex managerial skills. More
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Taking the Lead - Heart of the Matter
Heart of the Matter explores the evolution of the philosophy of management known as “Total Quality Management,” or “TQM." More
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Taking the Lead - High Performance
High Performance identifies the issues that surround the management of human resources and the challenge they present to managers at all levels of the organization. More
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Taking the Lead - Laying the Groundwork
Laying the Groundwork analyzes organizational design, and emphasizes that companies must be willing to make changes in this area to remain viable. More
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Taking the Lead - Pulling Together
Pulling Together focuses on the importance of building morale in the workplace. More
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Taking the Lead - Putting It Together
Putting It Together examines the theory of organizational structure and shows that many organizations fail to operate within this neatly defined concept. More
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Taking the Lead - Running the Show
Running the Show reveals how changes in sources of power can be linked to changes in levels of employee performance. More
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The Cost of Poor Quality
This program looks at what the failure to achieve a high standard of quality may cost your organization and shows you ways to illuminate the costs of quality so you can see where to start saving. More
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Time Management: Keeping the Monkey off Your Back
This dynamic video program uses real monkeys to illustrate William Oncken Jr.'s thoughts on the transfer of responsibilities from one person to another. This video shows how to coach and counsel employees so that managers can concentrate on managing More
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Valuing Diversity # 5 Supervising Differences
Learn the skills in five scenes to supervise a diverse workforce: conflict, climate, new employees, coaching, assumptions . . . More
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Valuing Relationship # 1 Organizational Energy
Sensitize employees as to how constructive and destructive patterns spiral throughout an organization; Leaders and employees role-model behaviors & relationship patterns that enhance performance and productivity More
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Would I Inspire Me?
This engaging video reveals practical ways to make work life more meaningful, productive, and rewarding for leaders and their team. More
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Would I Work For Me?
This video demonstrates a supervisor?s behavior in a blue-collar environment?first as a newly appointed supervisor, and then as a more experienced manager who has learned from his mistakes. More
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